Only orders placed before 2pm Mon - Fri will be delivered the next working day. (e.g an order placed at 10.30am Tuesday will be delivered Wednesday) (an order placed at 14.30pm Tuesday will be delivered Thursday)
Orders placed on a Saturday or Sunday will be dispatched Monday for delivery Tuesday. If you are expecting a delivery please ensure there is someone on site to sign and check the items, the courier may only attempt delivery once per day.
PermaRoof UK can only replace items that have been signed for as damaged on arrival. It is the customers responsibility to check all parcels, PermaRoof UK ensure parcels are packaged correctly. Damages may occur during transit so please cover yourself by checking all items.
Delivery to an Address different to your Billing Address
PermaRoof UK Ltd takes fraud prevention very seriously and we do everything that we can to ensure that the methods of payment used are not attained illegally. Please be aware that at PermaRoof UK, we can only ship to the billing address on your first order. This check has been put in place to protect you, the customer, as well as ourselves.
Future orders may have this restriction lifted at our discretion. However, we will ship to an alternate address if the method of payment be a direct bank transfer or debit card as long as the associated billing address is provided with it. To deliver to an alternate address please contact us on 01773 441 947.